Payments & Refunds
Last updated on November 11, 2025
Thank you for choosing SanFrozen Courses (operated by SAN FROZEN TRADING). By purchasing any of our online courses, web design materials, or digital services, you agree to the following terms and conditions.
1. General Purchase Terms
1.1. Upon successful payment, you will receive immediate access to the purchased digital content or online classroom.
1.2. All prices are listed in [Insert Currency, e.g., USD] and are subject to change without prior notice.
1.3. You are responsible for providing accurate billing information and maintaining the security of your account credentials.
2. No Refund Policy
2.1. Strictly No Refunds: Due to the intangible nature of digital products and the immediate delivery of intellectual property, SanFrozen Courses does not offer refunds, returns, or exchanges of any kind.
2.2. Once the digital content (videos, files, tutorials, or templates) has been accessed, streamed, or downloaded, the service is considered "consumed" in full.
2.3. All Sales Are Final. We encourage all students to carefully review the course syllabus, previews, and descriptions available on our website before completing a purchase.
3. Subscription Cancellations (If Applicable)
3.1. If you are enrolled in a recurring subscription plan, you may cancel your subscription at any time via your account settings.
3.2. Cancellation will stop future billing; however, no partial refunds will be provided for the remaining period of your current billing cycle. Access will remain active until the end of the paid period.
4. Technical Issues and Support
4.1. In the event that you encounter technical difficulties accessing your content, our support team at support@sanfrozentrading.my is committed to resolving the issue promptly.
4.2. Delay in course completion or personal changes in schedule/circumstances do not qualify as grounds for a refund.
5. Intellectual Property and Usage
5.1. Your purchase grants you a single, non-transferable license to access the material for personal educational use only.
5.2. Any unauthorized sharing, distribution, or resale of SanFrozen Courses content is strictly prohibited and will result in immediate termination of access without a refund, and may lead to legal action.
6. Acceptance of this Policy
By clicking "Purchase," "Buy Now," or "Enroll," you acknowledge that you have read, understood, and agreed to this No Refund Policy.